Petlibro is working through a service outage that has disrupted parts of its connected pet-device ecosystem, according to The Verge. The company said it was dealing with a “service issue” affecting some Petlibro app functions and was restoring functionality in stages. The outage began on Tuesday, The Verge reports, with users on Reddit saying Petlibro smart feeders, litter boxes, and water fountains had gone offline. The most consequential reports involve feeders: some users said Petlibro RFID and Granary dispensers missed scheduled meals during the outage. That matters because Petlibro says existing device settings and schedules stored locally should continue to operate as programmed. The Verge notes that some users say their experience did not match that assurance, including pet owners who were away from home and expected scheduled feedings to run automatically. The reported problems were not limited to food dispensing. The Verge says some users reported Dockstream smart fountains stopped pumping water, while Luma litter boxes were no longer performing cleanings. The Petlibro app also was not working properly for some users. Petlibro said Tuesday that its team was restoring service, validating stability, and bringing functionality back in stages, according to The Verge. In a Wednesday update at 2:30PM ET, the company said much of the service had been restored as it continued bringing the app back into full operation. The situation still appeared uneven as of The Verge’s report. Some users said devices had started working again, while others continued to have trouble reconnecting devices to the Petlibro app. The Verge said it contacted Petlibro for more information but did not immediately receive a response. Who benefits: Users who can physically check devices or have backup feeding arrangements are less exposed during an outage. The sources do not establish a commercial beneficiary. Who's exposed: Pet owners relying on Petlibro devices while away from home are the most exposed group cited in the report. Petlibro is also exposed to trust risk if local schedules do not behave as users expect during service interruptions.